Services Website Optimization

Website Technical Support Services

Reviews

Dec 5, 2019, 3:15:07 PM

几年前，我通过我的托管服务购买了一个Template og体育首页模板，非常喜欢TM模板的质量，并且在TM技术支持方面有了非常棒的体验——优质的支持包是无价的. Great service – Great Expertise. 我开始我的公司的另一个方面，并决定-因为我有这样一个积极的经验第一次-直接与模板怪物工作. Who knew such exceptional service still existed today!

Jan 27, 2019, 2:57:23 AM

说真的，常春藤今天的出色表现似乎也是高标准的常规表现, always has time, 总是理解你的需求的本质，没有什么是太麻烦的,,, 像这样的代理商让我们值得为我们的高级支持计划付费, no exaggeration

Sep 1, 2018, 5:59:49 PM

后期制作的修改没有安装足够的文件和文件夹是非常困难的, let alone patiently helping a html- and WordPress-dummy like me. 根据她以外的几个人发来的邮件来看, 达科塔似乎找了几个人来从头开始重新安装. Thanks to the collaborative effort, 我认为我的网站已经完全准备好了我的调整和修改. I’m pretty much satisfied. My purchase of the “Premium Support” deal paid off. Thanks, Dakota!

All Reviews

What is Included in Website Technical Support Services:

Packages	1 month of technical support $59	3 months of technical support $129	6 months of technical support $199	1 year of technical support $299
Available for purchased ZEMEZ templates We provide Premium support for ZEMEZ themes. 它只适用于你在Templateog体育首页上购买的设计.com.
Access to technical documentation and knowledge base You will get step-by-step documentation and tutorials for installing, configuring and maintaining your website template.
Support via ticket system. Average response time is 1-8 hours on business days
Bug fixes for ZEMEZ templates and plugins. Implementation of bug fixes on a live website
Error debugging and complex issues troubleshooting 我们提供反馈和建议的任何异常问题和错误(模板或模块相关, 由于初始代码/结构的实现修改而导致的托管相关或问题).
Template related complex problem correction 由第三方开发人员或您自己定制模板可能会导致您的网站出现问题, 以及添加到初始模板代码中的附加内容. 我们可以识别问题并修复它，如果它特别影响并且与模板文件相关.
Third-party plugin related issues investigation 我们的专家调查与第三方模块或脚本相关的问题，并提供关于如何纠正问题的反馈.
Site speed audit and assistance with speed optimization We check the website and perform speed tests, 然后我们给客户一个网站加载缓慢的原因列表, possible solutions. 客户也可以收到报价，以解决我们的开发商的问题.
Free template installation We will install and activate one of your ZEMEZ templates for free. Available only for 6 and 12 months packages
5 hours of webmaster assistance Includes site diagnostics, site debugging, personalized assistance, 即时服务和修复小错误以及小的网站自定义. 如果客户的要求超出了微小的变化-我们提供特殊的定制价格折扣. Available only for 6 and 12 months packages
15% discount for any service provided by TM Web Studio
	Choose	Choose	Choose	Choose

How Premium Support Works:

Placing the Order

24 hours

After you pay for the offer on our website, you will be added to a special group of Premium Support users.
Using the Service

from 1 to 12 months

You can send us an email to receive support. 无需做任何额外的事情:您将在付款后立即享受高级支持计划的所有优势.
Renewing the Subscription

after the Premium Support service term ends

When the Premium Support period ends, you will be transferred to the basic free support automatically. 要再次获得所有高级支持功能，您需要再次购买该优惠.

Why You Need Website Technical Support Services

您已购买的模板，并希望推出一个网站与它. That should be easy. 您可能已经使用过模板，并且知道该怎么做. 或者你打算在谷歌上找到对你有帮助的教程和说明. 你也可以跟随YouTube上的视频课程，一步一步地做出必要的改变. Today the options are limitless. 您只需要足够的时间来了解模板的工作原理以及如何自定义它.

However, if you haven’t done anything similar before, the amount of new information may be overwhelming. You may not know where to start. 您可能不了解教程中看到的所有技术术语. 您可能会面临复杂的技术问题，您无法轻松地排除故障，并且没有教程为您提供有效的解决方案. 你没有足够的时间来弄清楚这一切，也不想花几个月的时间来创建一个网站. Within just a few days, you may give up the idea of having a website. If you have found yourself in a similar situation, 我们的高级网站技术支持服务将是您的完美选择.

我们的付费支持计划旨在通过我们的票务系统在您需要时提供优先帮助. 您将被放置到一个特殊的优先队列中，在没有任何延迟的情况下与操作员连接.

Moreover, if you opt for three or more months of Premium Support, we will include a few extra bonuses for you:
- free template installation for 6 and 12 months plans
- 5小时的网站管理员协助，您可以使用网站诊断, site debugging, fixing errors, personalized assistance, instafast service, and minor site customizations
- TM Web Studio提供的任何定制服务都有15%的折扣

Please note:

高级网站技术支持服务可用于ZEMEZ主题.
Premium Support is provided only for the templates purchased at http://tj34o.hataselektrik.com/. It is not available for the themes downloaded from og体育首页ONE
高级支持是作为基本技术支持计划的更新提供的. 如果基本技术支持仍然有效，或者已经购买了延长服务，则可以订购.

FAQ

Why free support may not be enough?

免费的网站支持更适合有经验的用户，只包括基本的帮助, for example, answering general questions about using your template, its built-in features, and functionalities. 免费支持计划不包括对小的或大的主题更改和自定义的支持, or the issues caused by the software installed on your computer, hosting environment, or improper modifications of the theme.